I, Rajesh Kumar Joseph has purchased as samsung led tv which was delivered to me on August 18 2017. I was totally happy with the Tv. Suddenly 6 of September evening Tv got off, I don't know what then I have checked all the cables and points . Everything was correct only but Tv was not on, so I called your engineer. He also said the same things to do check all cables. After that He have check warranty and all. After all checks done finally he said sir your waarnty period got over by last month so you need to pay 299 for visiting cost after that if your gonna service you need to pay 1200 and spare cost. Show I said ok and they send your service person Morning then he visit my home and checked my Tv and said sir you need to change board of your Tv that cost comes around 5000 i asked him 1st tell me that what happen for my tv suddenly he said again board problem so we need to change that. I was not happy with that then I asked him this what your Samsung Tv quality?? Not even 14 months still I'm paying my emis for that now your saying need to change this.. He said sorry I'm not responsible person for that you can talk to Samsung head office . I said ok. So now I'm asking you that sir, is that your Samsung Tv worth for only one year??? Because I didn't broken that Tv I didn't done anything wrong in that Tv then how come Board will go off?? Hance I receive call from helpline Yesterday, He said our person will call and updates things but
so far I didn't receive any thing from your side. I need email id & contact no of head India Operations or MD & CEO of Samsung. I also work for service industry but never give such rubbish answers also this is a pathatic service level from a company like samsung. Please let me know if you are unable to provide me that so I can escalate the matter to Consumer Board, Govt of India. Hope you understand my issue also can pull out recording in 24hrs of the call which I made to your service center through which you will come to know that it was kept abruptly, which is not a good gesture for a consumer brand like samsung. Waiting for an early revert... Regards Sr. NameContactOpening HoursEmailAddress[Samsung smart plaza] Customer can contact customer service team via below modes & expect a response within 48 hours. A unique ticket number will be shared on real time basis as a confirmation. Customer may please refer the same If customer query remains unresolved, than customer can escalate the matter to
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सैमसंग एलईडी में मोबाइल कैसे कनेक्ट करें?विधि 3. Google Play Store खोलें |. स्क्रीन के ऊपर मौजूद सर्च बार में Samsung Smart View टाइप करें |. Samsung Smart View टैप करें |. सैमसंग स्मार्ट व्यू इन्फो पेज पर से Install टैप करें. |